Effective Date: December 31, 2024
At SnapyMart, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on our website with the revised Effective Date. Continued use of our services after updates signifies your acceptance of the changes.
2. Information We Collect
We collect personal information through various means, including your direct interactions with us, automated technologies, and third parties.
2.1 Information You Provide
When engaging with us, you may share:
Contact Information: Name, address, phone number, and email address.
Order Information: Shipping and billing details, payment information, and order specifics.
Account Details: Username, password, and security preferences.
Customer Communications: Feedback, inquiries, or complaints.
2.2 Information Collected Automatically
Through cookies and tracking technologies, we may collect:
Device and Browser Information: Type, version, and settings.
IP Address and Geolocation: For location-based services.
Usage Data: Pages visited, time spent on our website, and interactions.
2.3 Information From Third Parties
We may receive your data from:
Payment Processors: For transaction validation.
Shipping Providers: To facilitate delivery.
Marketing Platforms: To enhance your experience.
3. How We Use Your Information
We use the collected data for the following purposes:
3.1 Service Delivery
Process payments and fulfill orders.
Manage returns, refunds, and exchanges.
Improve website functionality and user experience.
3.2 Marketing and Communications
Send promotional materials, newsletters, and offers (with your consent).
Provide personalized advertising.
3.3 Security and Fraud Prevention
Detect, investigate, and mitigate fraudulent activities.
Protect your account and data.
3.4 Customer Support
Respond to your inquiries and resolve issues.
4. Cookies and Tracking Technologies
We use cookies to:
Ensure essential website functions (e.g., shopping cart).
Analyze site performance and usage.
Personalize your shopping experience.
You can adjust your browser settings to manage cookies. Disabling cookies may limit certain features of our website.
5. Sharing Your Information
We share your information only when necessary, including with:
Service Providers: Payment processors, shipping partners, and analytics providers.
Marketing Partners: For tailored advertisements.
Legal Authorities: As required by law.
Corporate Transactions: In cases of business mergers or acquisitions.
We do not sell your personal information.
6. Data Security and Retention
We implement industry-standard security measures to protect your information. While no system is completely secure, we strive to minimize risks. We retain data only for as long as necessary to fulfill the purposes outlined and to meet legal requirements.
7. Your Rights
Under Australian privacy laws, you have the right to:
Access: Request your personal information.
Correction: Update incorrect or incomplete data.
Deletion: Request the removal of your data, subject to legal obligations.
Withdraw Consent: Opt out of certain uses of your data.
Restrict Processing: Limit data processing in specific scenarios.
To exercise your rights, contact us at SnapyMart@outlook.com. Proof of identity may be required. We do not discriminate against individuals exercising their privacy rights.
8. International Data Transfers
Your data may be processed outside Australia. We ensure that such transfers comply with Australian privacy laws and that appropriate safeguards are in place.
9. Children’s Privacy
Our services are not intended for individuals under 16 years of age. If a child has provided us with their data, please contact us to request deletion.
10. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices of these sites. Review their policies before sharing personal data.
11. Contact Us
For questions or concerns about this Privacy Policy or your data, please contact us:
Email: SnapyMart@outlook.com
Mailing Address: 7 Bicheno Way, Handsworth, Willetton, Western Australia 6155